Shipping policy

📦 Luxora Living – Shipping Policy

1. Order Processing

All orders are processed within 1–3 business days. Once your order has shipped, you will receive a confirmation email with tracking information.

Please note: Orders placed on weekends or holidays will begin processing on the next business day.

2. Shipping Locations

Luxora Living proudly ships to:

Canada
United States
International destinations

Shipping availability may vary depending on product type and supplier location.

3. Estimated Delivery Times

Delivery times depend on your location and the shipping method selected at checkout:

Canada: 5–12 business days
United States: 7–15 business days
International: 10–20 business days

These are estimated timeframes and may be affected by customs processing, carrier delays, or seasonal volume.

4. Shipping Rates

Shipping costs are calculated at checkout based on your location and the weight of your order. From time to time, we may offer free shipping promotions on qualifying orders.

5. Tracking Your Order

Once your order ships, you’ll receive a tracking number via email. Tracking updates may take 24–48 hours to appear after dispatch.

6. Customs, Duties & Taxes

International orders may be subject to customs fees, import duties, or taxes. These charges are not included in your order total and are the customer’s responsibility.

7. Lost, Delayed, or Damaged Packages

Luxora Living is not responsible for:

Packages delayed by the carrier
Incorrect shipping information provided by the customer
Lost or stolen packages after delivery

If your package arrives damaged, contact us within 48 hours with photos so we can assist.

8. Address Errors

If you entered an incorrect address, contact us immediately at support@luxoraliving.com. If the order has not shipped, we will update the address. If it has already shipped, we cannot guarantee changes.